Returns & Exchanges Policy

At Farmhouse Frills, we carefully select unique clothing, handmade creations, vintage treasures, and one-of-a-kind finds.

We want you to love your purchase! Please review all product descriptions, measurements, and photographs carefully before placing your order.

As a small, independently owned boutique, we offer exchanges and store credit rather than refunds for changes of mind, subject to the terms outlined below.

1. Seven-Day Exchange Window

Exchange requests must be submitted within 7 calendar days of delivery, as confirmed by carrier tracking.

To request an exchange, please contact us through our website's Contact Us page and include:

• Your order number

• The item you wish to exchange

• The reason for your exchange request

Important: All exchanges require prior authorization. Please do not send merchandise back without contacting us first.

2. Exchange Eligibility

To qualify for an exchange, merchandise must meet the following conditions:

• Be unworn, unwashed, and unused.

• Be in its original condition, with original tags attached where applicable.

• Be free from odors, stains, pet hair, makeup, and alterations.

• Be returned in suitable protective packaging.

Farmhouse Frills reserves the right to decline discretionary exchanges that do not meet these requirements.

3. Handmade & One-of-a-Kind Items

Eligible handmade items may be exchanged within our seven-day exchange window.

Because many of our handmade creations are unique, an identical replacement may not be available.

For approved exchanges, customers may:

• Select another available item.

• Receive store credit following receipt, inspection, and approval of the returned merchandise.

Custom-made or personalized items are final sale, unless defective, incorrectly supplied, or otherwise subject to a legally required remedy.

4. Vintage, Antique & Final-Sale Merchandise

All vintage and antique merchandise is final sale, except where applicable law requires otherwise.

Vintage and antique treasures often display characteristics consistent with their age, including:

• Natural wear and patina

• Fading or discoloration

• Minor imperfections

• Other signs of age and previous use

We make every reasonable effort to photograph and describe each item's condition accurately.

Please carefully review all photographs, measurements, and descriptions before purchasing.

Items specifically marked Final Sale are not eligible for discretionary exchanges or store credit.

5. Store Credit

When an eligible exchange is approved, customers may select another available item.

If a suitable replacement is unavailable, store credit may be issued.

Please note:

• Store credit is issued only after returned merchandise has been received, inspected, and approved.

• Store credit may be used toward future purchases at Farmhouse Frills.

• Store credit is not redeemable for cash except where required by law.

6. Return Shipping

Customers are responsible for return shipping costs associated with discretionary exchanges.

Please keep the following in mind:

• Original shipping charges are nonrefundable unless required by law.

• We strongly recommend using a shipping service that provides tracking.

• Returned merchandise should be packaged carefully to prevent damage.

Farmhouse Frills is not responsible for returned merchandise lost or damaged in transit before delivery to us.

7. Damaged, Defective, or Incorrect Items

We carefully prepare our orders and want every purchase to arrive as expected.

Please inspect your order upon arrival.

If an item arrives damaged, defective, or materially different from its description, please contact us as soon as possible, preferably within 48 hours of delivery.

When contacting us, please provide:

• Your order number

• A description of the issue

• Clear photographs of the merchandise and packaging

We will review the situation and provide an appropriate resolution.

Nothing in this policy limits any refund, replacement, or other remedy required by applicable law.

8. Exchanges Are Subject to Availability

Many Farmhouse Frills pieces are limited-quantity or one-of-a-kind treasures.

For this reason, we cannot guarantee that an identical replacement will be available.

All approved exchanges are subject to current inventory.

When a replacement is unavailable, store credit may be offered according to this policy.

9. Policy Acceptance

By completing a purchase from Farmhouse Frills, customers acknowledge that they have had the opportunity to review our published Returns & Exchanges Policy.

This policy does not waive or restrict any nonwaivable consumer rights.

10. Contact Us

Have a question about an exchange, a product, or an existing order?

We're happy to help!

Please reach out to Farmhouse Frills through the Contact Us page on our website.

Thank you for supporting our small business and giving our carefully curated treasures a place in your home and wardrobe!

Farmhouse Frills